ph97 is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under Philippine data protection law.
ph97 processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations of the National Privacy Commission (NPC).
ph97 collects only the personal data strictly necessary to provide our services, comply with PAGCOR regulations, and fulfill our legal obligations under Philippine law. We do not collect data speculatively.
ph97 does not sell, rent, or lease your personal data to third parties for their marketing or commercial purposes. Your data is used to serve you — not to generate revenue for other businesses.
All personal data transmitted between your device and ph97's servers is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks including BDO, BPI, and Metrobank.
As a data subject under Philippine law, you have the right to access, correct, delete, and object to the processing of your personal data. ph97 provides clear mechanisms to exercise all of these rights.
ph97 retains personal data only for as long as necessary for the stated purpose or as required by PAGCOR regulations and Philippine law. Data is securely deleted or anonymized when retention periods expire.
This Privacy Policy ("Policy") is issued by ph97 ("ph97", "we", "us", "Company"), operator of the ph97 Casino and sports betting platform accessible at ph97.one. This Policy describes how ph97 collects, uses, stores, shares, and protects the personal information of registered players, website visitors, and other individuals who interact with our Services.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It also reflects ph97's obligations under PAGCOR's data handling requirements for licensed online gaming operators.
By registering an account with ph97 or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not register or continue using ph97's Services.
Summary for Filipino Players: ph97 collects only the personal data needed to run your account, process payments, comply with PAGCOR KYC rules, and keep the platform safe. We do not sell your data. You can request access to, correction of, or deletion of your data at any time. Your data is protected by Philippine law and 256-bit encryption.
ph97 is the data controller responsible for your personal information. ph97 operates under a valid PAGCOR online gaming license and is subject to Philippine law, including the Data Privacy Act of 2012. ph97 has designated a Data Protection Officer (DPO) as required by the NPC.
For all data privacy inquiries, requests, and complaints, players may contact ph97's Data Protection Officer using the contact details provided in Section 14 of this Policy.
ph97 collects the following categories of personal data from players and website visitors:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo for identity verification | KYC compliance, PAGCOR requirements, age verification |
| Contact Data | Philippine mobile number, email address | Account creation, OTP delivery, support communications |
| Account Data | Username, hashed password, account preferences, session history | Account management, security, personalization |
| Financial Data | GCash/Maya account details, bank account numbers (last 4 digits), transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Gaming Data | Game play history, bet amounts, win/loss records, game preferences, session durations | Service delivery, responsible gaming monitoring, PAGCOR reporting |
| Technical Data | IP address, device type and OS, browser type, cookie identifiers, access timestamps | Security, fraud detection, platform optimization |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, service improvement, dispute resolution |
Sensitive Personal Information: Under the Philippine DPA, government ID numbers and financial account details qualify as sensitive personal information. ph97 applies heightened security controls to these data categories and processes them only where strictly required by PAGCOR KYC or AML obligations.
ph97 collects personal data through the following means:
Under the Philippine Data Privacy Act, ph97 relies on the following legal bases for processing personal data:
ph97 uses your personal data for the following purposes:
Creating and managing your account; processing deposits and withdrawals; delivering casino games, sports betting, bingo, and sabong services; and providing customer support in Filipino and English.
Fulfilling PAGCOR KYC requirements; performing age verification to enforce the 21+ age restriction; complying with the Philippine Anti-Money Laundering Act (AMLA); reporting to PAGCOR as required by ph97's operating license; and complying with lawful requests from Philippine law enforcement or government authorities.
Detecting and preventing fraudulent account activity, unauthorized access, money laundering, bonus abuse, and other prohibited conduct described in ph97's Terms and Conditions.
Monitoring gaming patterns to identify signs of problem gambling behavior; applying deposit limits, loss limits, or self-exclusion restrictions set by the player; and providing responsible gaming prompts and support resources.
Sending transactional notifications (deposit confirmations, withdrawal updates, OTPs, security alerts) to your registered mobile number or email address. Where you have provided consent to marketing communications, ph97 may send promotional offers and bonus notifications. You may opt out of marketing communications at any time.
Analyzing anonymized or aggregated usage data to improve ph97's platform performance, game selection, payment systems, and user experience for Filipino players.
ph97 does not sell, rent, or trade your personal data. ph97 shares personal data only in the following limited circumstances:
No Third-Party Marketing: ph97 does not share your contact details, gaming history, or financial data with third-party advertisers, data brokers, or marketers under any circumstances.
ph97's website and mobile platform use cookies and similar tracking technologies to operate and improve the Services. The types of cookies ph97 uses are:
ph97 does not use third-party advertising cookies or behavioral tracking technologies that collect data for external marketing purposes. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use ph97's Services.
ph97 implements technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Data Breach Notification: In the event of a personal data breach affecting Filipino players, ph97 will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by the Philippine DPA and NPC regulations.
ph97 retains personal data for the following periods, after which data is securely deleted or irreversibly anonymized:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | PAGCOR license conditions, AMLA requirements |
| Financial Transaction Records | 5 years from transaction date | Philippine AMLA (RA 9160 as amended) |
| Gaming History | 3 years from last activity | PAGCOR regulatory reporting obligations |
| KYC Verification Documents | 5 years after account closure | PAGCOR KYC requirements, AMLA compliance |
| Support Communications | 2 years from date of communication | Dispute resolution, service improvement |
| Technical / Log Data | 12 months | Security monitoring, fraud detection |
| Marketing Preferences | Until consent withdrawn or account closed | Player consent |
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph97. To exercise any of these rights, contact ph97's Data Protection Officer using the details in Section 14.
Request a copy of the personal data ph97 holds about you. ph97 will respond within 15 business days of a verified request.
Request correction of inaccurate or incomplete personal data in your ph97 account. Some corrections require identity re-verification.
Request deletion of your personal data where ph97 no longer has a legal basis to retain it. Note: PAGCOR and AMLA retention obligations may override erasure requests for regulated data categories.
Object to processing of your personal data for marketing purposes. Opt-out requests for marketing communications are processed immediately.
Request your account data in a structured, machine-readable format. This applies to data you provided directly to ph97 and that is processed by automated means.
Lodge a complaint with ph97's DPO or directly with the National Privacy Commission (NPC) at privacy.gov.ph if you believe your data rights have been violated.
ph97's Services are strictly prohibited for persons under 21 years of age, consistent with PAGCOR regulations and Philippine law on the minimum legal gambling age. ph97 does not knowingly collect personal data from individuals under 21.
If ph97 discovers that personal data has been collected from a person under 21 — whether through fraudulent registration or a parent or guardian's report — ph97 will immediately suspend the associated account, delete the collected data, and refund any deposited funds to the originating payment method following identity verification of the account holder's legal guardian.
If you are a parent or guardian and believe your child has accessed ph97's platform, contact our Data Protection Officer immediately using the contact details in Section 14.
ph97's primary data processing infrastructure is located within the Philippines. However, certain service providers — including game software providers and cloud infrastructure vendors — may process or store data in servers located outside the Philippines.
Where personal data is transferred outside the Philippines, ph97 ensures that adequate safeguards are in place in accordance with NPC guidelines, including contractual data processing agreements that impose data protection standards equivalent to those required by the Philippine DPA. ph97 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection.
ph97 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform services. Material changes — those that significantly affect your rights or how we process your personal data — will be communicated to you via your registered mobile number or email address at least 14 days before the changes take effect.
Non-material updates (such as clarifications, corrections of typographical errors, or reorganization of content that does not alter the substance of the Policy) will take effect upon publication at ph97.one/privacy-policy. The "Last Updated" date at the top of this Policy will reflect the date of the most recent revision. Your continued use of ph97's Services after the effective date of any revision constitutes acceptance of the updated Policy.
ph97 has designated a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act and NPC regulations. The DPO is responsible for overseeing ph97's data protection compliance program and is the point of contact for all data subject rights requests and privacy complaints.
To exercise your data subject rights, submit a data privacy complaint, or ask questions about this Policy, contact ph97's Data Protection Officer:
Data Protection Officer — ph97
Email: [email protected]
Subject Line: "Data Privacy Request — [Your Name]"
Response Time: Within 15 business days of a verified request.
Alternatively, players who believe their data privacy rights under Philippine law have been violated may lodge a complaint directly with the National Privacy Commission (NPC). Information on filing NPC complaints is available at the NPC's official website.
256-bit SSL, Philippine DPA compliance, PAGCOR oversight, and a zero-sale-of-data commitment. Register your ph97 account and play with confidence. Must be 21+.